Senior Logistics Specialist Job – Merck – Durham, NC, USA
The Logistics Support Specialist Level III position is being posted for the Maurice Hilleman Vaccine facility.
The Logistics Support Specialist Level III position known at Merck’s Durham facility as the IPT/COE (integrated process team/center of expertise) Support Specialist performs quality, technical and operational support tasks for the Merck Sigma Center of Excellence (COE) such as conducting research, analyzing and reviewing data, and recommending action. This individual establishes and manages information management systems, develops reports, presentations, projects, timelines and correspondence utilizing many different computerized systems. The standard systems in use include Word, Excel, PowerPoint, Outlook, ColdStream Cold Chain Database, Trackwise, Kuehne+Nagel Portal, eSTARS, AES Production, SAP, MIDAS, MyLearning and LMS, MyLearning and various company and industry specific software for expenses management, travel management, document tracking, work order entry/tracking, procurement, manufacturing entry/reporting, etc. This individual will also serve as a back up to receiving and shipping managers when needed to perform full spectrum operations.
- Trouble – shoots and resolves problematic systems and processes to support principles of LEAN manufacturing.
- Prepare discard, receiving, dispatch and shipping documentation in accordance with cGMPs.
- Execute and provide oversight of preventive maintenance accordance to SAP schedules.
- Perform reviews of all aspects of departmental compliance pertaining to reports and metrics.
- File department records within the guidelines of the Merck Retention Policy.
- Serve as the documentation specialist for department training records.
- Serves as inventory management specialist and support the management of cycle counts/material handling movements.
- Execute Change Request activities and develop/update organizational procedures.
- Execute departmental quality related activities such as Quality Notifications and determining Corrective Actions/Preventative Actions associated with compliance related investigations.
- , track and reconcile department purchases in accordance with Sarbanes Oxley directives.
- Produces/completes various assignments requiring analytical ability, independent judgment, creativity and problem solving skills.
- Coordinate with vendors and customers (internal/external) to bring supply issues to resolution.
- Perform reviews of updated GDLs to identify gaps and incorporate revisions into procedures.
- Monitor departmental training levels while assessing for overall compliance status.
- Position requires the coordination and performance of multiple, complex projects while understanding the principles and technical skills related to work assignments.
- Represent the department in staff meetings and cross-departmental Tier meetings.
- Coordinates special projects within the area/division across sites.
- Provides functional guidance to individuals and work groups at the Durham site.
- Duties often include business unit specific assignments; i.e., SOP administration, coordination of training, information repository coordination and compliance, coordination of regulatory inspections, technological transfers, etc.
- Maintain visibility of inventory levels to include procurement activities associated with departmental purchasing requirements.
- Serve as logistical SME during regulatory inspections and environmental regulatory programs.
- Required: Bachelor’s degree with a concentration in a science discipline
- Experience with facilitating regulatory and safety audits from international and domestic agencies.
- Background in developing departmental standard operating procedures and standard business practices.
- Proven track record in technical disciplines and collaboration across both operational and support functions to drive metrics.
- Minimum of 4 years quality experience with a concentration in material release and vendor management.
- Experience with addressing formal complaints both internal and external.
- Experience with Excel, Word, Outlook & PowerPoint as well as database management (data entry, tracking/trending of data, reporting & analysis)
- Administrative support of a team of individuals with responsibilities such as calendar management, travel, reporting, document production, presentations creation, logistics, confidential group transactions (salary changes, performance management), purchasing, interview arrangements, cross departmental & site coordination of meetings or events, and general office responsibilities such as filing, copying & scanning.
- Excellent verbal and written communication skills including the ability to edit items created by you or others for errors.
- Flexibility and the ability to work with a diverse group in a self-directed work group.
- Experience within a GMP regulated organization performing quality, technical and administrative duties.